Returns & Exchanges
At Pickings and Parry, we take pride in the quality of our goods and want you to be completely satisfied with your purchase. If your item isn't quite right, we offer returns or exchanges on full-priced items within 14 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is protected from damage during transit.
Ship the Item
Affix the provided return label or send the package using a trackable postal service to our Melbourne storefront address.
Refund Processing
Once our team inspects the returned goods, we will process your refund or exchange within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing